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Analyst, Business & Customer Insights

Loblaw Companies Ltd - Head Office

This is a Contract position in Brampton, ON posted September 13, 2023.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most versatile minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology & Analytics powers game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, prioritizes a culture of inclusion and develops our talent from within. Loblaw Technology & Analytics gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!

Analyst, Business & Customer Insights, Brampton, ON

We are looking for an individual with a strong analytical and computer programming skills to join us better understand customer behaviour across the various businesses at Loblaw. This is an exciting opportunity to help drive insights across the enterprise working with the data from the largest Loyalty program in Canada.

As the Analyst in the Business & Customer Insights team, you will have the opportunity to be responsible for providing objective, value-added analysis and recommendations to facilitate discussions & decisions related to high profile loyalty initiatives. The Analyst will work with various business partners in the Enterprise on analytics, insights, reporting, and measurement to help with these ongoing initiatives.

What You'll Do:

  • Work with various business stakeholders on requests and questions into analytical problems. Requests can be strategic or tactical in nature, including but not limited to targeting, segmentation, list generation and automation, development of dashboards, reports, measurement, and data modeling
  • Responsible for the extraction, review, and preparation of complex operational and customer behavior information from a variety of databases (SQL, GCP, etc).
  • Generate meaningful insights to solve business problems, identify new opportunities and drive strategy.
  • Build presentations to clearly articulate insights, while simplifying complex data and processes for various levels of audiences including senior management
  • Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results. Extrapolate and interpret appropriate information to deliver value-added recommendations

What You Bring:

  • University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant field
  • Previous experience in similar data or analytics roles an asset
  • Ability to synthesize large amount of data into insights
  • Advanced knowledge of MS Excel, intermediate knowledge of SQL, basic knowledge of Python, R is an asset
  • Curiosity and willingness to ask clarifying questions to navigate ambiguity, while being a strong self-starter
  • Strong communication skills and comfortable collaborating within cross-functional team
  • Excellent organization ability to stay on top of a multifaceted and fast paced business, while leading multiple assignments at a time

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a phenomenal team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

Loblaw colleagues also enjoy:

  • Work Perks Program
  • On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
  • Tuition Reimbursement & Online Learning
  • Pension & Benefits
  • Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity where differences are valued and supported. Commitment to being an equal opportunity employer is a priority to us, and we encourage people from all backgrounds and identities to apply to our jobs.

Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.