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Category Director, Multicultural Merchandising

Loblaw Companies Ltd - Head Office

This is a Contract position in Brampton, ON posted September 15, 2023.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

At Discount, our purpose is to Feed Everyone. With more than 500 Real Canadian Superstore, Maxi and No Frills locations across the country and over 70,000 colleagues, we provide Canadians with easy access to life’s necessities. In Discount, customers find outstanding freshness, great value and a broad assortment of products that will meet their needs, whatever their budget or tastes. To Feed Everyone, we need to Be Everyone and as one of Canada’s Most Diverse Employers, we’re committed to Diversity, Equity and Inclusion.

We promote leaders at every level and support our people to follow their passion. We have so much to offer, including a hybrid working model, comprehensive health and wellness benefits, on-site gym facility, Colleague Discount Program, Investment Savings programs and much more!

Hopefully, you’ll recognize Loblaw as the leader in food and pharmacy across Canada. With a team of approximately 200,000 colleagues, we welcome Canadians into our stores and online, and we serve them with a passionate focus on our purpose: helping Canadians to Live Life Well®.

We do lots of good stuff. And frankly, there has never been a better time to join our organization, especially if you are passionate about Retail Excellence. That’s because we’re establishing a team of dedicated, innovative, and collaborative professionals for various positions within our divisional e-commerce team. This group works closely with our traditional in-store teams to help ensure our online shopping experience is effortless, intuitive, and reliable, by helping Canadians find the right products and in the right way.

Join us at Loblaw Companies Limited as a Category Director in our Discount Division where we will bring innovative products and programs to 400 grocery retail stores across Canada, including No Frills, Real Canadian Superstore & Maxi! Reporting to the Sr. Category Director, your responsibilities will include leading every aspect of the Multicultural Merchandising Category, including vision, strategy, financial performance, competitive benchmarking, and program execution. You will be accountable for leading a team of Merchants and Associate Merchants. Are you; data-driven and customer centric with a drive for food? If you would like to belong to a complementary team of critical business leaders, apply today!

What You'll Do:

  • Work with various colleagues in merchandising, procurement, operations, control brands, supply chain, loyalty, e-commerce, marketing, media, and other divisions.
  • Build positive relationships with category vendors and external partners.
  • Use data and analytics to build short and long-term strategic plans; and identify critical merchandising priorities, risks, and opportunities.
  • Own the financial forecasting, modelling, and performance for the category with top-to-bottom ownership of profit and loss (P&L) outcomes, expansive of sales, margins, shrink and EBIT.
  • Be solely accountable for delivering category budget goals and achieving non-financial departmental goals as assigned, with weekly, periodic, and quarterly reporting obligations.
  • Build and maintain a deep understanding of the competitive landscape and handle performance outcomes – including market share growth and development, shelf pricing, assortment and promotional strategy efficiency, and global merchandising best-practices.
  • Coordinate with vendors to achieve best-in-market product costing and program investments.
  • Work with your team to implement assortment management (including optimization analysis, new product and costing evaluation, planogram design and in-store merchandising strategies)
  • Lead and develop your team in program management (including promotional product selection and forecasting, financial modelling with P&L impact analysis, pricing decisions, flyer, and digital content decisions) and vendor relationship management.
  • Collaborate with private label Product Managers and Product Developers to identify and reach all strategic and financial goals for the private label portfolio within the category.

What You'll Need:

  • Post-secondary education or equivalent experience. Post-graduate education and/or authoritatively accredited designation(s) an asset.
  • Shown experience of 5 years in retail merchandising, strategy, marketing, business development and/or business management – specifically, with responsibilities over P&L required.
  • A self-motivated leader with a high-reaching approach and a passion for category management
  • Sophisticated knowledge of financial forecasting, modelling and analytics required.
  • Analytical approach to decision making – using data to derive business insights that lead to practical strategies and favourable financial outcomes.
  • Ability to engage, collaborate with and influence complementary teams.
  • Ability to think critically, innovate and overcome obstacles with a sense of importance.
  • Ability to coach, mentor and lead a team that supports and accelerates talent-cultivation within the Discount Division

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.