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Employee Experience Coordinator


This is a Contract position in Brampton, ON posted January 23, 2023.

[‘n ‘, ‘Description’, ‘n ‘, ‘n ‘, ‘Position at Dynacare’, ‘n ‘, ‘n ‘, ‘n ‘, ‘Job title:xa0’, ‘Employee Experience Coordinator’, ‘Location:’, ‘xa0Brampton, ON’, ‘xa0’, ‘JOB SUMMARY’, ‘The Employee Experience Coordinator will be accountable for providing a range of HR operational services including providing information and guidance to managers and employees on HR issues of basic to moderate complexity, as well as handling the day-to-day coordination, delivery and administration of various HR services and programs.’, ‘xa0’, ‘KEY RESPONSIBILITIES/ACCOUNTABILITIES’, ‘Being the first point of contact for HR related inquiries from managers and employees, providing advice and direction as required’, ‘Guide and advise managers and employees on general employee relations matters, escalating more complex situations as required’, ‘Answer questions regarding various HR policies, programs and practices in areas such as pay/benefits, leaves of absence, learning and development, etc.’, ‘Research and prepare responses for various HR issues’, ‘Prepare and follow up on approved employment letters and onboarding documents’, ‘Assist with matters such as HR metrics, HR systems troubleshooting and administration’, ‘Coordinate various HR activities related to new employee onboarding, off-boarding activities, including facilitating of new hire orientation sessions’, ‘Liaise with other stakeholders as required supporting the employee lifecycle’, ‘Input and maintain employee data in HR Systems’, ‘Ensure employee files and sign-off requirements are accurate and up-to-date’, ‘Prepare and provide materials in support of employee programs’, ‘Support administrative activities related to various HR initiatives’, ‘KNOWLEDGE, EDUCATION AND EXPERIENCE’, ‘Strong understanding of HR policies and program principles and practices’, ‘Strong understanding of related legislative rules and regulations (e.g., Employment Standards)’, ‘Experience working in a unionized environment is an asset’, ‘Undergraduate degree in Human Resources or equivalent’, ‘Bilingual in English and French is an asset’, ‘Working towards an HR designation is an asset’, ‘3 to 5 years of related experience in HR service delivery’, ‘SKILLS AND ABILITIES’, ‘Technical Skills’, ‘Proficiency with Microsoft Office products, internet and HR systems’, ‘Ability to clearly communicate information over the telephone and by e-mail’, ‘Strong writing skills – ability to ensure consistency of documentation, with the ability to customize as required’, ‘Social Process Skills’, ‘Strong coordination and planning skills, with superior attention to detail and accuracy’, ‘Very strong organizational skills, including balancing multiple responsibilities, effectively meeting deadlines and handling high work volume’, ‘Strong process orientation and problem-solving skills’, ‘Excellent interpersonal and communications skills (written and verbal), able to communication effectively with all levels’, ‘Ability to build strong working relationships with all stakeholders’, ‘Being adaptable and able to work in a changing environment’, ‘Proven ability to work independently as well as within a team environment’, ‘Very strong customer service orientation’, ‘Highly motivated, self-starter with strong learning orientation’, ‘Preserve and safeguard all confidential employee information during the course of employment with Dynacare’, ‘n n ‘]