Team Lead

[‘n ‘, ‘Description’, ‘n ‘, ‘n ‘, ‘Position at Dynacare’, ‘n ‘, ‘n ‘, ‘n ‘, ‘Dynacare is looking for a Team Lead – Specimen Processing to join our team in Brampton, ON.’, ‘This is a full time role workingxa07pm-3am or 8pm-4am based on operational needs.xa0’, ‘The Team Lead , shall lead and guide employees to work towards achieving optimal productivity in the day-to-day operations of the unit. To direct the work activities, provide training, coaching and mentoring to new and existing employees. To assist the manager in performing administrative and operational tasks as required. To serve as a role model for employees by demonstrating Dynacare’s core competencies. To foster a positive and collaborative work environment, aimed at delivering best in class service to both internal and external customers.’, ‘Internal posting closes on March 20, 2023 at 5:00PM(EST).xa0’, ‘Responsibilities:’, ‘Work under the direction of the Specimen Processing Manager, assisting with day-to-day operations and administrative duties, escalating issues to the manager as needed.’, ‘Works as a team member in the lab and is available for support and able to fill any position within the group as operationally needed.’, ‘Lead, guide and coordinate all assigned work activities for the workgroup (Sr. CLA’s, Coordinators and LA’s), in accordance with best practices and safe work practices and monitor to ensure that all is completed within the required deadlines.’, ‘Within authority delegated by the manager, shift employees between assignments, reschedule shifts and ensure coverage for late or absent employees, in order to meet the operational needs of the unit.’, ‘Attend regular meetings with the manager to discuss operational productivity, metrics, employee job methods and organizational updates/initiatives.’, ‘In conjunction with the Manager, organize team huddles for sharing information related to day-to-day operations.’, ‘Communicate relevant updates to the workgroup, as directed by the Manager, ensuring all members have read, understood, and are applying as needed.’, ‘Monitor, analyze and assist in achieving required metrics for the workgroup, proactively making changes or suggestions to improve; provide reports where needed.’, ‘Within authority delegated by the Manager, assist with providing feedback and coaching to work colleagues, raising any quality related concerns to the attention of the Manager for actioning.’, ‘Assist in building and maintaining a healthy and positive work environment based on trust, respect for others, open communication, and teamwork, serving as a model to others.’, ‘Promote a customer centric philosophy within the workgroup, with a focus on patient care.’, ‘Ensure a safe and injury free work environment by promoting proper health & safety procedures.’, ‘Ensure workplace accidents and injuries are recorded and the necessary protocols followed, in accordance with Dynacare’s standard operating procedures (SOPs).’, ‘Assist in the onboarding and training of new hires according to the established processes.’, ‘Ensure training files and recurring training is up to date for workgroup, along with the accompanying necessary documentation.’, ‘Encourage and support an environment of continuous improvement and innovation.’, ‘Working collaboratively with tenure staff in the department’, ‘The incumbent of this position is expected to perform all other duties as assigned; must be able toxa0’, ‘complete and achieve minimum thresholds on any mandatory testing and training; must be able to operate in a PC windows environment; have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable.’, ‘xa0’, ‘Internal Relationship’, ‘Interact with Department Head or Delegate, Seniors, co-workers and other departments within Dynacare’, ‘External Relationship’, ‘Interact with clients as requiredxa0’, ‘Must have:’, ‘Completed post-secondary education or higher (higher minimum educational requirement dependent on department)’, ‘Excellent written and verbal communication skills in English’, ‘3 years’ experience in a Laboratory environment with at least One (1) year of Dynacare work experience’, ‘Proficient in Microsoft Office suite with intermediate proficiency in Word & Excel’, ‘Other technical skills as applicable to the department/function’, ‘Has a good understanding of the Dynacare business and operating environment’, ‘Able to effectively time manage, handle multiple priorities and deliver with strict timelines’, ‘Able to clearly articulate and assist in executing the strategic objectives set out by the business’, ‘Collaborate effectively across different functions, breaks down silos throughout the process’, ‘Strong customer focus with the goal of offering best in class service to internal and external customers’, ‘Continuous improvement mindset, always looking for innovative ways of doing things.xa0’, ‘Leadership Competenciesxa0’, ‘Communicates effectively with others clearly; able to communicate with people at all levels’, ‘Excellent listening skills, with the ability to respond with empathy and tactfulness’, ‘Flexible and adaptable, knowing how to give and receive feedback’, ‘Exhibits a high level of self-awareness’, ‘Resourceful with great problem-solving skills’, ‘Has a positive attitude, with the ability to positively influence others’, ‘Able to drive results and lead by example’, ‘Able to work with minimal supervision’, ‘Excellent people skills with the ability to develops others’, ‘Change management capabilities’, ‘xa0xa0DNA of an Ideal Dynacare Employee’, ‘xa0I makexa0a difference in people’s lives.xa0I am axa0caring, collaborative team-player who is passionate about quality andxa0continuous improvement.xa0’, ‘xa0Caring -xa0I demonstrate strong empathy and genuine concern for my colleagues,xa0patients and customers.’, ‘Collaborative Team Player – I know I play a key role in helping the Dynacare team achieve success.xa0I am comfortablexa0in a changing environment, and I can easily manage multiple priorities.’, ‘Passion for Quality and Continuous Improvement -xa0I am always looking to learn and solve problems.xa0I am detailed oriented, adaptable and find ways to make things better.xa0’, ‘xa0Dynacare has been a “Top Employer” for many years and there is a reason why.xa0We are a great place to work.xa0’, ‘xa0At Dynacare, we’re proud to hire the best people.xa0xa0If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you.xa0To apply for this position, you will be asked to submit your resume and complete the application process.’, ‘xa0If your qualifications and experience fit with this position, we will contact you to learn more.xa0We offer competitive pay and great benefits, along with the opportunity to grow and thrive with a dynamic, successful company.xa0We hope you will join us in our journey to become Canada’s health and wellness solutions leader.’, ‘xa0Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.xa0’, ‘xa0In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacarexa0Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.’, ‘Dynacare is committed to doing our part to protect our team, our clients and our communities against the spread of’, ‘u202fCOVID-19.u202f Please note that it is a requirement for this role that the individual beu202f’, ‘fully vaccinated*, unless an exemption under the applicable provincial human rights legislation applies. u202fProof of full vaccination will be required to be submitted to our third-party services provider for verification purposes.’, ‘xa0’, ‘u202f’, ‘xa0’, ‘*“Fully vaccinated” is defined as two doses of a Health Canada approved COVID-19 vaccine, plus 14 days after the second dose.’, ‘n n ‘]