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Loyalty Program Management Analyst

Loblaw Companies Ltd - Head Office

This is a Contract position in Brampton, ON posted January 16, 2023.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.


1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you. 

Vendor Analyst Role

The Vendor Analyst role is responsible for supporting the day to day relationships with a set of assigned CPG vendors along side the senior manager. The ideal candidate will have some experience with CPG client management and experience working with marketing intelligence and consumer insights data, with a deep understanding of Loyalty.  You will also support the business development efforts for data monetization.

What You'll Do

  • Help manage vendor relations by executing special and targeted promotional offers on the PC Optimum app
  • Own the tracking and execution for special offer creation, advise on target audience, keying in Eagle Eye, monitoring performance and getting sign-off from internal support teams
  • Lead vendor meetings and communications related to offer performance analysis and ongoing vendor management
  • Work with category, marketing, media, legal, operations to plan vendor promotions, manage timelines, and advise of any key updates
  • Manage approved vendor changes to the targeted offer program
  • Conduct ad-hoc analysis on vendor performance, offer tracking, business metrics
  • Source and compile key metrics for contract preparation process
  • Provide pricing quotes to vendors for both PC Optimum and Loblaw Data Insights Analytics (LDIA) Tool
  • Conduct monthly financial tracking of points spent, billed and money outstanding
  • Continuously look to improve processes through collaboration, analytics, and documentation
  • Participate in key PC Optimum enterprise wide events and new sell opportunities through development, execution, analytics

What You'll Need:

  • Post-secondary degree in Business or Finance
  • 3-4 years’ experience in a reporting or analyst role
  • Proven analytics skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
  • Proficient experience with Microsoft Excel and PowerPoint is a must
  • Experience as a power user of Business Intelligence software such as Microstrategy, Tableau, and  QlikView
  • Ability to communicate effectively to internal and external stakeholders in writing and in person
  • Initiative to suggest process or report improvements
  • Extremely well organized
  • Experience in Category Management, and/or Shopper & Consumer Insights roles or experience as a service provider to these functions
  • Relevant software industry, Nielsen (consulting, product, sales support and/or service delivery function), is ideal
  • Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued
  • Should be a self-starter who is able to own projects and come up with creative solutions 

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Loblaw considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Full time

Type of Role:


We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.    

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.