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Technical Lead

Loblaw Companies Ltd - Head Office

This is a Contract position in Brampton, ON posted March 6, 2023.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.


1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

C’est toute une décision que de se joindre à une entreprise. Nous offrons des perspectives d’emploi à des personnes qui, comme vous, sont travaillantes, dynamiques et fiables.

The Loblaw Supply Chain team is the heart of our business and is committed to making customers our number one priority. With the aid of world class systems, we ensure our product – nearly 1billion units of it – makes its way from one of our 3,000 vendors, through one of our 27 distribution centers, to one of our 2,300 locations across Canada, and into the homes of millions of Canadians each year.

The Candidate:

Are you a self-starter with a passion for building applications? The candidate should have a high work-ethic with a focus to ensure that projects achieve desired outcomes. Candidates should be team-oriented and have the fortitude to overcome challenges and obstacles.

What you will do:

  • Responsible for developing applications and automation models required by the business
  • Provide implementation support during warranty periods through systems projects
  • Participate in key roles in multiple system projects towards ensuring that the functional design and delivery solutions meet business requirements
  • Work with operational subject matter experts (SME’s) to document system/application user stories and communicate requirements to IT and Vendor partners across multiple projects
  • Familiarity with Agile software delivery methodology
  • Facilitate Scrum team activities
  • Application Testing:
    • Overlooking the testing of the Required Features
    • Responsible for crafting the Test plans / Test scenarios
    • Responsible for performing test (eg Load, Performance, Design testing)
    • Responsible for resolving issues faced by users
  • Product Lifecycle:
    • Pushing the application packages from lower to higher environment
    • Maintaining environment sync for DB scripts & plugins
    • Working with the Control Tower / System Admin team to manage issues during transport
    • Reviewing the health check along with the System Admin after code push
    • Responsible for ensuring the best practices are maintained during the development lifecycle
    • Crafting Job Aids, Process diagrams, Architecture and Functional Design documentation
  • Create incident tickets for issue resolution; ensure incidents are raised and addressed within agreed time frames and SLAs; provide status updates to stakeholders
  • Work with IT, Vendor Partners and data teams as the need arises to resolve system issues
  • Facilitate status updates with user groups and management on issue status, system availabilities, system changes and training needs
  • Process and track change requests and defects that are received
  • Assist Learning & Development to craft training materials and deliver training or provide support to SME’s and/or end users including individual coaching


  • University or College degree in a Technical Field (e.g. Computer Science, Computer Engineering, Industrial Engineering etc.)
  • Background in logical data modeling
  • Problem solving and design skills
  • Communication and presentation skills
  • ERP systems (Kronos, Manhattan, JDA and TMS) and Supply Chain operational knowledge are an asset
  • Background in User Experience
  • Previous experience working with HTML, CSS, SQL is a benefit
  • Experience with Java, C or other common languages
  • Familiarity with planning, designing, testing, and deploying enterprise software applications, the Software Development Life Cycle (SDLC)

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Loblaw considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Full time

Type of Role:


We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.    

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.