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Master File Administrator – #2022-7603 (reqID)


This is a Contract position in Brampton, ON posted May 5, 2022.


Position at Dynacare

Job title: Master File Administrator
Department: Master File Management Services
Status: 6 month contract with possibility of extension

Internal posting expires on April 12, 2022 at 5pm EST


The Master File Administrator will be instrumental when planning and designing the future provision of Analytics and information management at Dynacare, as it will provide for the day-to-day operations of the data management on an enterprise level, including ensuring full integration, governance and quality of data.


  • Maintain, set up and monitor various master files, in various information systems, by making changes in accordance with prescribed procedures. Major master files include customer, provider, test requests and results, test reference ranges, formats and paragraphs
  • Ensure all changes are completed in all appropriate information systems i.e. AS400, OMNI.
  • Ensure all changes are done in a way that considers the national perspective while accounting for any local business and regulatory requirements
  • Identify, evaluate and develop solutions to improve efficiency and reduce re-work especially when same setups have to be done across jurisdictions and platforms
  • Create and maintain training manuals and master file operation SOPs
  • Provide technical information and assistance related to master files to internal customers in the form of queries, guidance, information and issue resolution related to test set up or revision
  • Identify, evaluate and develop solutions to problems using industry best practices
  • Perform business connectivity/integration master file setups for interfaces, electronic publishing and acquisitions
  • Troubleshoot and resolve issues (when required)
  • Accountable for setting up clinical content in our Laboratory Information Systems (LIS’s) and for mapping all tests for the organization to the Ontario Laboratory Information System (OLIS), RELMA, SNOMED and any other regulatory body code
  • Other duties as assigned by the Senior Manager, Enterprise Master File   Management and Registries or MFM Lead


  • High level understanding of master data management and data governance best practices
  • Familiarity of Quality Management principles
  • Working knowledge of the AS400 LIS, Omni v12 and other LIS’s master files, as well as other healthcare and/or laboratory data entry systems and their interaction with laboratory functions
  • Demonstrated knowledge of creating Standard Operating Procedures
  • Good Knowledge of data privacy practice
  • Above average problem-solving skills and paying attention to details
  • Bachelor of Science Degree or Medical Laboratory Technologist Certification is preferred
  • Project management and data entry experience preferred
  • Clinical, Healthcare or Laboratory experience a strong asset
  • 5 years of experience in laboratory operations


Technical Skills

  • Working knowledge of Microsoft Office (Excel, Word), and various LIS systems, including AS400
  • Experience in data modeling and handling data quality issues such missing data, outliers etc.
  • Above average knowledge of computer functionality
  • Demonstrated ability to identify, prioritize and solve problems encountered with analysis/administration

 Social Process Skills

  • All contacts must be handled in a pleasant, courteous and tactful manner and in line with Dynacare values
  • Ability to multi-task and work in a multi-functional team environment with rapidly changing priorities
  • Sound decision-maker who functions effectively independently as well as the ability to work well in a team centered environment
  • Above average oral and written communication skills, a keen attention to detail, ability to effectively manage time and competing priorities