Operations Dispatcher

Help us boldly shape retail in Canada

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class Owned Brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are relentlessly focused on innovating at every level of our business, investing in new technologies and products, and doubling down on the best talent to drive the company forward. It is an especially exciting time to join Canadian Tire and its group of companies.

The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.

What you’ll do

• Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers
• Monitor Driver productivity and ensure compliance with the Transportation legislation
• Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers
• Work with various software applications to manage Transportation work assignments
• Monitor outbound deliveries to stores and vendor pickups to ensure we achieve target metrics
• Monitor drayage moves to / from rail terminals
• Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations
• Provide regular status updates and insights on operational challenges and opportunities
• Support 24 hours X 7 days per week Dispatch Operations

What you bring

• Well-developed working knowledge of transportation regulations and geography
• Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset
• Knowledge of JDA Transport an asset
• Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment
• Excellent verbal communication skills
• Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program

About Canadian Tire Corporation

As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies. To learn more follow us on LinkedIn.

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.