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New

Senior System Administrator

Nisha Technologies Inc.

This is a Full-time position in Brampton, ON posted November 25, 2021.

Position: Senior System Administrator Reference : 0040 Department : Shared Services Canada Security Clearance : Secret Location : Montreal Quebec Pay rate is negotiable Contract Length : 240 days four 1 year Language: Bilingual Statement Of Work IN SUPPORT OF SHARED SERVICES CANADA (SSC) Shared Services Canada (SSC) The Government of Canada created Shared Services Canada (SSC) on August 4, 2011, to fundamentally transform how the Government manages its information technology (IT) infrastructure.

SCC reports to Parliament through the Minister of Public Works and Government Services Canada (PWGSC) and is part of the PWGSC portfolio.

SSC is mandated to deliver email, data centre and telecommunication services to 43 federal departments and agencies (referred to as Partner Organizations).

SSC also provides other optional services to government departments and agencies on a cost-recovery basis.

A more efficient use of technology will increase productivity across departments and will help build a more modern public service.

Shared Services Canada (SSC) was formed to consolidate and streamline the delivery of IT infrastructure services, specifically email, Data Centre and network services.

Our mandate is to do this so that all federal organization share access to reliable, efficient and secure IT infrastructure services for the best value.

Shared Services Canada (SSC) will transform the management of IT infrastructure in the areas of email, data centres and networks to a whole-of-government approach that draws on significant economies of scale.

Where it makes sense to do so, Shared Services Canada will draw upon the private sector and/or pursue public-private partnerships to deliver these services, and will use the government’s purchasing power to obtain the best possible prices from the private sector.

The creation of SSC brought together people, processes, data, technology resources and assets from the 43 federal departments and agencies to improve the efficiency, reliability and security of the Government’s IT infrastructure by; Working in partnership with key stakeholders; Adopting enterprise-wide approaches to establish, manage and evolve IT infrastructure services; Establishing and implementing efficient and effective business management processes in support of SSC’s mandate.

SSC’s first priority is to maintain and improve the delivery of IT-infrastructure services while renewing the Government’s aging IT infrastructure.

SSC’s goal is to move 43 partner organizations from separate and often dissimilar infrastructure services to a set of consolidated, consistent more effective and cost efficient shared services for the GC.

Addressing the challenges, opportunities, rewards and risks of an enterprise-wide approach in the development, delivery and management of SSC’s services is fundamental to achieve SSC’s goals.

Requirements & Background Overview Integrated High Performance Computing (IHPCM) Management Directorate (IHPCM) is part of the Data Centre Service Branch (DCSB) Branch of Shared Services Canada (SSC).

IHPCM is responsible for the evolution, strategy, design, operation and lifecycle management of SSC’s high-performance computing (HPC) service.

For SSC customers with large-scale computational and data intensive workloads, our HPC service is advancing their priorities in both research and production environments.

The IHPCM Directorate has a commitment to partners and client to build and maintain several HPC clusters.

Right now, there is currently a shortage of in-house HPC system analysts with the required skill sets and the current workforce in within IHPCM cannot keep pace with the installation of new clusters for increased capacity, and the support of the existing HPC environment.

This TBIPS-SA is for the provision of one (1) Senior HPC System Administrator to provide installation, support, and maintenance and knowledge transfer services for the General Purpose Scientific Clusters (GPSC) and General Purpose Scientific Collaboration Clusters (GPSCC) HPC computational clusters.

The Senior HPC System Administrator will functionally report to the Advanced Computing and Data Systems (ACDS) HPC Integration (HPCI) Manager.

Tasks and deliverables Installation, configuration, update and optimization of GPSC & GPSCC Clusters and all its components (Servers, compute nodes, High performance Interconnect network, job scheduler); System Management including System Installation, Configuration, Administration, Analysis and maintenance of the various Linux operating systems; Documentation development and maintenance for software and hardware installation, migration and operations; Configuration and update of installation scripts; Development of automation task and monitoring scripts; Provide technical expertise and leadership on design and operation of HPC clusters; Benchmarking of the clusters, High Performance Network, and High Performance parallel Storage Monitoring and processing of service management systems such as ECD/Onyx and responding to Incident Reports (IRs), Change Management requests (CM), Problem Reports (PRs) and Solution Requests (SRs) within defined SLAs Other related tasks as directed by the ACDS HPCI Manager; Experience, Skills and Abilities Minimum of ten (10) years recent experience with HPC clusters Minimum of ten (10) years recent experience with Linux/UNIX systems Minimum of ten (10) years recent experience with Job Scheduler Minimum of five (5) years recent experience with High Performance Shared Parallel filesystems Minimum of five (5) years recent experience in a federal government environment Bilingual, both written and oral.

English / French Technical Skills Sets Experience with parallel and coherent file systems (Lustre, GPFS) Hands-on experience with Ubuntu, RedHat, AIX Knowledge with scripting languages like Bash, Ksh, Python Hands-on experience with job scheduler like SGE, Load Leveler, Slurm, PBSpro Experience with monitoring systems like Nagios Experience with container technology like Docker, LXC Experience with configuration management tools like Ansible, CFEngine, Chef, Puppet.

Level of Effort The estimated level of effort is:  November 15 th 2021 to March 31st 2022 96 days  April 1st 2022 to March 31st 2023 240 days  April 1st 2023 to March 31st 2024 240 days (option)  April 1st 2024 to March 31st 2025 240 days (option)  April 1st 2025 to March 31st 2026 240 days (option) Deliverables Documentation, such as (but not limited to):  Weekly Status Reports  Installation procedures and Build Books  Maintenance procedures  Design documentation  Solution and Implementation Requests Applicable Documents/Technical Specifications Applicable documentation will be made available during the performance of this work.

Constraints Work Guidance The resource will work under the guidance of the ACDS HPCI Manager.

Meetings Ad hoc meetings will be held either at the Technical Authorities’ location of work or possibly at one of the other locations across the city.

Support Resources The resource will be provided with office resources including a computer.

Security Clearance The resource must be cleared to a minimum of Level 2
– Secret throughout the course of the contract.

Bidder must specify security clearance file number and expiration date.

Normal Working Hours Normal working hours will be no earlier than 6:00 am to no later than 6:00 pm EST Monday through Friday (with the exception of statutory holidays as defined by the province of work).

The Contractor will be expected to work 7.5 hours/day within normal working hours, unless arrangements are made ahead of time with the Technical Authority.

The Technical Authority will authorize additional hours of work in advance at the same rate as normal office hours.

The Contractor will normally work during regular business hours, at locations as agreed upon by the Contractor and the Technical Authority.

Work Location The contractor’s work will be performed on-site at Shared Services Canada or off-site (at the discretion of the Technical Authority/Manager).

Shared Services Canada is located at 2121 TransCanada Highway in Dorval, QC and access to IT systems and infrastructure will be made available as required.

Over the duration of the Contract, the main location of business of SSC’s various locations or Branches may change but will remain in the Montreal Region, and no costs will be paid by SSC to the Contractor to compensate for any costs associated with such transition.

The contractor is required to attend meetings at Shared Services Canada and at Key GC Stakeholders, but no significant travel will be required.

All expenses for travel within the Montreal area are to be paid by the Contractor.

Travel Requirement There is no travel requirement expected to conduct the Statement of Work.

However, if travel is deemed necessary, Travel and Living expenses will only apply when the Contractor is requested to work outside the Montreal Region.

If required, the Project Authority must authorize travel in advance, in writing.

Invoices for Travel and Living costs are to be supported by documentation (receipts) and will be reimbursed in accordance with the Treasury Board Policy and Guidelines on Travel in effect at the time of travel at actual cost with no allowance for mark-up or profit.

Charges for air travel shall not exceed that for economy travel.

Language Requirements The resource must be able to communicate in English and French effectively, both orally and written.

Non-Disclosure All work carried out by the contractor with respect to this Statement of Work will remain the property of the Crown.

All reports, documentation, and extensions thereto shall remain the property of the Crown and the contractor shall not divulge, disseminate or reproduce such reports and/or documentation to any other person without the prior written permission of the Crown.

Proprietary Information All information and documents made available to the contractor during the course of this project are deemed proprietary, and shall be returned to the Crown upon completion of the tasks specified in this Statement of Work or upon termination of the contract.

Interpretation In the case of disputes regarding interpretation of statement of this Statement of Work or any of the terminology contained herein, the ruling of the Technical Authority shall prevail.

Mandatory Criteria ID Requirement Requirement Met (Y/N) How requirement is met Summary/Description M1 The bidder’s proposed resources must hold a valid personnel security screening at the requisite level of “Secret” at the time of bid closing, granted or approved by the Canadian and International Industrial Security Directorate (CIISD) of the Department of Public Works and Government Services.

Proof of clearance must be supplied by the Bidder with its technical proposal by either providing a copy of the actual certificate or certificate number and expiry date.

Please note that a copy of the resource(s) clearance(s) must be held by the bidding firm.

M2 The bidder proposed personnel must have a minimum of ten (10) years’ experience and qualifications to offer HPC System Administration support pertaining to the management of server infrastructures; including such server management concepts as: Linux / Unix operating system installation and configuration ; software patching; hardware installation and management.

M3 The bidder proposed personnel must have a minimum of ten (10) years’ experience and qualifications to offer one of SGE, Load Leveler, Slurm or PBSpro Job Scheduler configuration and management.

M4 The bidder proposed personnel must have a minimum of ten (5) years’ experience and qualifications to offer High Performance Shared Parallel filesystems such as GPFS or Lustre configuration, management and optimization.

M5 The bidder’s proposed resource must have at least one project with experience in HPC clusters larger than 100 servers in the last five (5) years.

M6 The bidder’s proposed resource must have a minimum of five (5) years’ experience in a federal government environment M7 The bidder’s proposed resource must be able to communicate in English and French effectively, both orally and written M8 The bidder must provide, for each proposed resource, one project references relating to the provision of System Administration services.

Each reference provided must include: Name and address of the client organization A description of the services performed The name and telephone number of the project authority within the client organization who may be contacted to verify the information provided.

Point Rated Criteria ID Rated Requirement Max Points Point Received Summary Description R1 The Bidder should demonstrate how the proposed resource has experience with resolving Unix(HP-UX, SUPER-UX, UNICOS, IRIX, Solaris, Tru64, AIX) and/or Linux (Ubuntu, SLES, Debian or RHEL) server system issues: (Maximum 45 points) 10 -11 years : 15 points 12-14 years: 30 points 15 and more years: 45 points 45 R2 The Bidder should demonstrate how the proposed resource has experience with job scheduler such as: SGE, Load Leveler, Slurm, NQS or PBSpro (Maximum 45 points) 10 -11 years : 15 points 12-14 years: 30 points 15 and more years: 45 points 45 R3 The Bidder should demonstrate how the proposed resource has knowledge and experience in HPC performance optimization and tuning (Maximum 45 points) 10 -11 years : 15 points 12-14 years: 30 points 15 and more years: 45 points 45 R4 The Bidder should demonstrate how the proposed resource has knowledge and experience in the installation, management and troubleshooting of High Performance Parallel filesystems such as Lustre and/or GPFS.

(Maximum 30 points) 2 years : 10 points 3
– 4 years: 20 points more than 5 years: 30 points 30 R5 The Bidder should demonstrate how the proposed resource has knowledge and experience in UNIX Shell scripting, such as ksh and python.

(Maximum 40 points) 5 years : 10 points 6
– 7 years: 20 points 8
– 9 years: 30 points more than 10 years: 40 points 40 R6 The Bidder should demonstrate how the proposed resource has knowledge and experience in Nagios.

(Maximum 20 points) 1 years : 5 points 2
– 3 years : 10 points 4
– 5 years: 15 points more than 5 years: 20 points 20 R7 The Bidder should demonstrate how the proposed resource has knowledge and experience in configuration management tools like Ansible, CFEngine, Chef, and Puppet.

(Maximum 20 points) 1 years : 5 points 2
– 3 years : 10 points 4
– 5 years: 15 points more than 5 years: 20 points 20 R8 The Bidder should demonstrate how the proposed resource has experience in a scientific workplace.

(Maximum 20 points) 5 years : 5 points 6
– 7 years : 10 points 8
– 9 years: 15 points more than 10 years: 20 points 20 Maximum Total Points 245 Minimum Pass Score – 70% 171