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Banff Gondola, Events & Activities Supervisor

Banff Jasper Collection by Pursuit

This is a Contract position in Brampton, on posted May 8, 2022.

What will be your daily pursuit?:Supporting the succesful operation of all events and programming at Banff Gondola.What perks can you expect?:Work in a dynamic, culturally diverse team from around the globeWork experience in an iconic, unforgettable, and inspiring locationFree access to Pursuit attractions for staff and family, send a friend at half the priceDiscounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiencesA safe work environment with structured COVID procedures and vaccination policiesThe chance to work in an inclusive culture and make life-long friendsAccess to subsidized mental health and wellness resourcesOpportunities for career growth or future work at other Pursuit locationsAccess to one of the world’s most beautiful and iconic National ParksWhat will you do in this job?:Act with integrity, honesty and knowledge that promotes the culture, values, and missions of PursuitSet-up and tear-down of all equipment and supplies for special eventsSupport special event leaders (GEM and Gondola) with event coordination and implementation of plansLoad and unload material cartsTrack, manage, and organize special event equipment (owned and/or rented)Effectively fulfil the role of Ultimate Host, protecting the guest experience for special event clients and daily guestsSupport Food and Beverage staff as required (stocking bars, keeping areas clean and tidy, running food)Supporting/ensuring compliance with AGLC liquor service regulationsGreet and orient guests upon arrivalCoordinate event logistics with other Gondola teamsCoordinate and support with event contractors and suppliersDeal with guest complaints and conflict resolutionManage the Gondola group photo programSupport other teams on an as needed basis, temporarily covering staff breaks and/or shortages Manage and provide feedback to the special event teamCreate and complete daily and weekly walk through checklistsEnsure all Health and Safety protocols are being adhered to as per AHS guidelinesComplies with Pursuit Branded policies and proceduresFollows Pursuit pillars of employment and serviceOther duties as assignedWhat skills and experience do you need for this job?:Proven leadership skills and a passion for coaching and developing employee skillsStrong customer focus providing friendly, professional and efficient serviceProven conflict de-escalation skillsEffective problem solving and critical thinking skillsDemonstrate high levels of positive energy and a willingness to take on new challengesAbility to thrive and lead in a fast-paced environmentAttention to detail and good communication and listening skills with local and international guests and staffSolid knowledge of the products and services available in Banff and its surroundingsPassion for employee and guest safety / Excellent organizational and multi-tasking skillsProficient in MS Office (Word, PowerPoint and Excel required)First Aid Training an assetPhysical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbsAGLC Pro-Serve certified for alcohol servicePrior experience in hospitality and/or special eventsWhat will your work environment be like?:Beautiful.

You’ll work in iconic, unforgettable and inspiring locations.

You’ll see amazing scenery and wildlife.

You’ll participate in team events and funIndependent.

You’ll spend your days in and around national parksRemote.

Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.

Connect with friends around a bonfire instead of through WiFiBusy.

You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) requiredThis job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up.

We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described.

Pursuit will make any reasonable accommodation to help a person with disabilities perform their job.

This job is based in Alberta, Canada.

Relocation to the area and the legal ability to work in Canada is required.EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.